(Referral through IBM Employees only) IBM India - Positions for Diploma, Graduates and Post Graduates

 

****This role is not into BPO domain****

IT Help desk - Technical Support Associate (100% voice programmes)

Responsibilities:
- Provide Technical solutions to the external customers

Job Requirements:
- Awareness of basic networking concepts and technologies.
- Proficience in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Understanding of operating systems, Windows 2000/NT/XP, configuration options and Troubleshooting
- Browser Support - Internet Explorer
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes etc..
- Skilled in commercially standard software applications and major desktop operating systems
- Excellent communication skills , knowledge of computer hardware and networking concepts

Job Location :  Bangalore/Hyderabad

Shift : Yes( Candidate should be Flexible)

Eligibility : Any Graduate  (10+2+3), Any Post Graduates, Diploma Holders (10+3)
   
Mandatory documents to be carried for the interview :
- Candidate profile
- All the mark sheets, Provisional Degree Certificates/ Degree Certificates (without fail)
- One photo ID proof (Driver's license/ voter's id card/ pass port)