Date : 7 August 2010
Time : 9:00 AM to 12:00 PM
Venue 1 : 6th Floor ,Vismaya Building , Infopark, KOCHI
OR
Venue 2 :
Tata Consultancy Services
Technopark Campus ,Kariyavattom P.O.
TRIVANDRUM
Skill Details
| Skill | Experience | Requirement (JD) | Location |
| Service Desk | 2 to 4yrs | Attend the incoming calls from the users. Recording the incident Classification & prioritizing the incidents Providing initial support Routing requests to the appropriate resolver groups when incidents are not resolved during initial support Monitoring the status and documenting the progress towards resolution of all open incidents Keeping affected users informed about the progress.Basic Hardware and Software Troubleshooting Basic Networking skills Escalating the process if necessary | Bangalore |
Work Location - Bangalore
•Minimum 50% aggregate marks in academics starting from STD X onwards
•Correspondence and Distance education based qualification is not recognized by TCS
•B.E / B. Tech/ MCA - with minimum 3+ year of experience
•Other degrees like Diploma/ B.Sc. /BCA with 3.5+ years of relevant experience
•Not more than 2 years of cumulative break in education and career
•Candidates who have appeared in the TCS selection process in the last 6 months are not eligible
* All candidate must walk-in with an EP reference number
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